osTicket. Improvements to osTicket 1.6.0: Customize who you are replying to, CC and BCC in replies, show TO and CC headers in GUI and more... If osTicket had a proper channel for patches I would submit these.

Problem

The full read on this project is a sign-in away — what it solves, who it serves, and where it sits in the market.

Audience

The full read on this project is a sign-in away — what it solves, who it serves, and where it sits in the market.

Market

The full read on this project is a sign-in away — what it solves, who it serves, and where it sits in the market.

Pricing

The full read on this project is a sign-in away — what it solves, who it serves, and where it sits in the market.